The Cotton Tree Boutique does not offer refunds.
However, The Cotton Tree Boutique will happily accept returns for unwashed, unworn, unaltered products with tags attached for store credit in the form of a gift card to be used at our store or online. We do not hold sizes for exchanges.
Returns must be postmarked within 14 days of the date you received your shipment. The return shipping cost is the responsibility of the customer. Store Credit will be issued via email in the form of an E- Gift Card for the price the items were purchased at. The original shipping cost will not be included in the store credit.
Unworn shoes may be returned in their original shoe box. If an item is stained, washed, smells of smoke, perfume, deodorant, has animal hair, or any other appearance of being worn, it will not be accepted as a return, and the buyer will be held accountable for the shipping fee to return the item to you. Sale items, accessories, bodysuits, bralettes, cami's and swim sales are final and we do not offer returns for these items.
The Cotton Tree Boutique appreciates your business and understanding of this policy.